My changes haven’t arrived
Check the sync state on the device that made the edit. “Synced” means the service has it; another device still has to connect and open it.
Follow a change through syncService status
Is it Notes, or is it my device?
A service problem and a problem on one device can look alike. Check here first, then use the guides below.
Services
Not connected- Sync—
- Accounts and sign-in—
- Billing—
- Website and help—
I can’t open a note
Check which account is signed in, whether the invitation was accepted, and whether this device finished setting up access. Don’t reset or reinstall the device that holds the work.
Why can’t someone edit?Still stuck?
You can contact support at any time, even during an incident.