1. You

   The invitation was accepted, but this device still can’t open the shared note.

2. Support

   Please check which account is signed in on the phone and whether it finished setting up access to shared notes. Keep the device that holds the original work as it is. You can reply with the platform and the error you see, without sending the note or any keys.

You can share a short, fixed list of technical fields. You’ll see every field before anything is included.